This error is pretty straightforward: it means that something is preventing your computer from connecting to the Windows Update server. Why ‘Error Encountered’ Appears When Checking for Windows Updates If you are also getting this error, it is worth checking to see if the problem “Error Encountered” you are experiencing is due to the DNS outage last January or something that is caused by an issue on your end. This workaround fixed the error for some of the users, but several others still can’t connect to Windows Update service to this day. Microsoft was quick to resolve the issue the same day, changing the DNS server settings to a public one, such as Google and Cloudflare. The issue affected mostly US and UK Windows users, preventing them from getting security, software, and OS updates using Windows Update. The Windows Update failure, as confirmed by Microsoft, was due to a global outage at an unnamed external DNS provider.
If it still doesn’t work, make sure that you‘re connected to the Internet. We’ll try again later, or you can check now. We couldn’t connect to the update service. The affected systems received the following message when Windows Update was launched:Įrror encountered. On January 29, users reported checking for Windows updates but got “Error Encountered” message. About Outbyte, uninstall instructions, EULA, Privacy Policy. Compatible with: Windows 10, Windows 7, Windows 8
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